Under Australian Consumer Law and Health Regulations, we are not able to accept the return of any items that you have purchased on this site which have been used.

If you have ordered the wrong item or size and wish to exchange it, this may be possible if the item has not been used in any way, is undamaged and in its original packaging.

The return freight cost is for the buyer’s responsibility and we will not take responsibility for the return of any products nor give credit for items that have not been authorized for return.

Please contact us by phone or email in either English or Chinese and we will be pleased to assist you.